All orders are custom built and made to order. We are proud that our glasses are not mass produced and built right after you placed the order. This is why orders are normally shipped within 3 business days. It does NOT include the shipping time (up to 3-10 business days).
Please note for UPS and Fedex, they only count business days as shipping days. They do not count Saturdays and Sundays as delivery days. When choosing Next Day Air for UPS and Fedex, if this is shipped on a Friday, it will get to destination on Monday, but not Saturday.
Need a faster delivery time? If you place your order before 11:45am PST and choose expedited shipping, your order will be expedited if you choose overnight or 2 day delivery (excludes weekends & holidays). Please call to confirm on any overnight and 2 day shipping - (909)509-8228. The best way to get a package by a very specific time, please call in when you place the order to ensure timely delivery!
Leaving for a trip? The best way to get a package by a very specific time, please call in when you place the order to ensure timely delivery!
Your satisfaction is our #1 Priority and guaranteed. If you’re not completely satisfied, you may return it within 30 days after purchase for a complete refund after discounts or exchange, excluding prescription orders. 7eye eyewear returned for credit or exchange must be in unused and salable condition including all original packaging, accessories, and proof of purchase. 7eye eyewear with the removable and/or fixed eyecup, that has been worn, abused, damaged, pet hair, cigarette smell or has any residue from facial products or medications, will be deducted $25 from the refund. This returns process only applies to purchases made on our website. If your product was not purchased on our website, please refer to the original retailer.
For prescription orders, the frame can be refunded. The prescription lens as it is customized to the customer cannot be refunded.
Customers are responsible for shipping costs unless the product is defective or an error has occurred when filling the order. For any order with 4 or more pairs to be returned for refund, a 20% service return charge would be applied to the refund amount.
2060 S. Haven Ave
Ontario, California 91761
Have questions? Prefer to order by phone? The 7eye Customer Service Team is happy to assist you at 909-509-8228.